- Joined
- 2024-07-28
- Posts
- 189
- Location
- Cardiff
Submitted a £2400 withdrawal on Winstler three days ago and it's still showing 'pending review' status. Usually their cashouts clear within 24 hours according to their terms, but this one's been sat there since Tuesday morning.
Live chat keeps saying 'additional verification required' but won't specify what documents they need beyond the standard ID and proof of address I already uploaded. Account is fully verified with green ticks on everything.
The withdrawal is from a decent run on their live blackjack tables during the Australian Open coverage - nothing suspicious, just standard gameplay. Anyone else experienced longer review periods with Winstler recently, or should I be concerned about this delay?
