Tenobet's verification taking 4 days for £850 withdrawal - standard timing or red flag

[double fault dan]

Right, bit of a novice question here but need some guidance from you lot. Put in a withdrawal request at Tenobet for £850 on Monday morning after a decent weekend on the tennis markets (finally backed Rune correctly for once). They've asked for verification docs which I sent Tuesday - passport photo, bank statement from October, utility bill from last month.

It's now Friday and still showing "under review" in my account. The support chat keeps saying 3-5 working days but I'm starting to wonder if this is normal or if I should be concerned. £850 isn't massive money but it's significant for me and I've heard mixed things about newer operators.

Anyone else used Tenobet recently? Is 4+ days standard for first-time verification or should I be pushing harder? Don't want to be that punter who kicks off unnecessarily but also don't want to get mugged off.

[tiebreak tony]

Four days isn't unusual for first verification mate, especially with the newer sites trying to tick all the UKGC boxes properly. I remember my first Tenobet withdrawal back in March - took them 6 working days to clear my docs and that was for £650. The key thing is they're actually responding to you rather than going silent.

I've been using Tenobet regularly since then and subsequent withdrawals have been much faster - usually 24-48 hours once you're verified. Their tennis markets are decent enough and I've never had a payment fail to hit my account once approved.

That said, I learned the hard way to always do a small test withdrawal first with any new operator. Did a £50 cashout initially just to check their process worked smoothly before putting any serious money through. Saved me stress on the bigger amounts later. Keep pushing them politely but 4-5 days isn't a massive red flag yet.

[netrusher nick]

Honestly mate, you're overthinking this. Four days for verification isn't some conspiracy - it's just standard admin faff. The newer operators are paranoid about compliance so they triple-check everything.

More importantly, why are you sweating an £850 withdrawal if you're calling yourself a novice? That suggests you're betting bigger than you should be for someone still learning the ropes. Focus on your bankroll management before worrying about cashout speeds.

[baseline banker]

Looking at the UKGC data, average verification times have increased 23% since Q2 this year due to enhanced due diligence requirements. Tenobet's parent company processes approximately 847 verification requests weekly, so 4-5 working days aligns with industry benchmarks.

Your documentation package sounds complete - passport, bank statement within 3 months, recent utility bill covers their standard KYC checklist. The fact they're communicating a specific timeframe rather than generic "processing" responses suggests legitimate review rather than stalling tactics.

I track withdrawal speeds across 12 operators and Tenobet consistently hits their stated timelines once verification completes. Their average is 31 hours from approval to bank credit for UK customers.

[grandslam gary]

Been through similar with multiple operators over the years and Tenobet's timing isn't concerning yet. The verification process has definitely gotten more thorough since the stricter UKGC enforcement started.

What I'd suggest is checking if they need any additional docs - sometimes they'll ask for a selfie holding your passport or proof of deposit method. Worth shooting them a message asking if everything's complete on your end rather than just waiting.

For what it's worth, I've found Goldenbet to have the fastest verification in my experience - usually 48 hours max for new accounts. Might be worth considering for future if speed is important to you.

[setpoint sally]

Four days is pretty standard these days. I wouldn't panic until you hit the 7-day mark without any communication from them.

The good news is once you're verified with them, future withdrawals should be much quicker. Most operators are just being extra cautious with first-time verifications.

[wimbledon wizard]

Had exactly this situation with them in September - £920 withdrawal sitting in limbo for 5 days. Turns out my bank statement had a small corner folded in the photo which made part of the text unclear. They didn't mention this until I chased them directly.

My advice is to call them rather than using chat. Got through to their verification team on the second attempt and they walked me through exactly what they needed. Resubmitted clearer photos and had approval within 6 hours. Sometimes it's just a technical issue with document quality rather than any deliberate delay.

The verification hassle put me off initially, but their tennis coverage during the US Open was solid and payouts have been reliable since. Just part of the game with newer operators I suppose.