- Joined
- 2025-03-19
- Posts
- 103
- Location
- Liverpool
Hit a decent win on Slottio yesterday - £2,847 from their Book of Dead promo. Submitted the withdrawal at 14:30 Tuesday and it's now 08:15 Thursday morning with funds still pending. Their site promises 24-hour processing for verified accounts, but I'm pushing 18 hours already.
Got an email at 19:45 yesterday asking for additional ID verification (passport + utility bill) even though I've been playing there for 3 months. Sent everything within an hour but radio silence since then.
Is this normal processing time for larger amounts, or should I be concerned? The bonus terms were cleared properly - 35x wagering on the £50 deposit bonus, finished at exactly £1,750 before continuing to play.
