Serve And Value
Joined
2024-10-27
Posts
590
Location
Leeds

Had three withdrawals this week from Mystake and the pattern is mental. Tuesday morning after backing Djokovic at +165 - withdrawal processed in 2h 15m like usual. Thursday after cashing out on Sabalenka +140 - took 11 hours. Today after the Sinner match - been waiting 18 hours and still pending.

Support chat claims it's "increased verification during major tournaments" but that sounds like bollocks. The Australian Open week surge can't justify tripling processing times when my account's been verified for 6 months.

Timeline breakdown:

  • Jan 14 (pre-tournament): £340 withdrawal - 2h 15m
  • Jan 16 (day 2): £580 withdrawal - 11h 30m
  • Jan 18 (today): £720 withdrawal - 18h+ and counting

Anyone else getting shafted with delays this week? Need to know if it's worth moving funds elsewhere before the weekend matches.

backhandbandit
Joined
2024-09-22
Posts
185
Location
Edinburgh

Classic case of a site getting overwhelmed during major events and punting the problem onto punters. Mystake's always been dodgy with their "verification" excuses when volumes spike.

Switch to Tenobet - their 4-hour guarantee actually holds up during tournaments. Processed my £890 Alcaraz winner in 3h 20m on Wednesday while everyone was moaning about delays elsewhere.

courtcraft mike
Joined
2024-07-06
Posts
237
Location
Glasgow

Been tracking withdrawal performance across 8 non-GamStop operators during Australian Open week and the data backs up your frustration. Mystake's median processing time jumped from 2.3h (baseline) to 14.7h since tournament started.

The correlation with betting volumes is clear - their system can't handle the 340% increase in tennis action. Compare that to operators who actually invested in infrastructure scaling. Gxmble maintained their sub-6h average throughout, even with similar volume spikes.

Your £720 delay isn't isolated. Tracked 23 similar cases this week where Mystake punters waited 15+ hours for what should be routine payouts. The "verification" excuse falls apart when the same documents were fine 48 hours earlier.

For Australian Open weekend, you want operators who've proven they can handle major tournament traffic without punishing loyal punters with artificial delays.

wimbledonwager
Joined
2025-11-15
Posts
404
Location
Bristol

This is exactly why I stick with established bookies during the majors. These flashy non-GamStop sites promise the world until volume hits, then suddenly it's "technical difficulties" and "enhanced security".

Mystake's been pulling this stunt every major tournament since 2023. Remember the French Open delays? Same pattern, same excuses. At least traditional operators are upfront about their processing windows instead of making promises they can't keep.

tiebreakertom
Joined
2025-02-03
Posts
329
Location
Liverpool

Hit similar delays but found the pattern depends on your withdrawal timing. Mystake processes in batches during Australian Open week - if you catch the 6am GMT window, payouts clear within 4 hours. Miss it and you're stuck until the next cycle.

Switched my Friday Rublev winnings to Goldenbet after reading this thread. Their live chat confirmed 24/7 processing during majors - no batch delays. £450 cleared in 5h 40m yesterday while my mate's still waiting on his Mystake payout from Thursday.

The frustrating part is Mystake doesn't communicate these batch windows. You're left guessing whether your withdrawal will take 3 hours or 20 hours based on when you submitted it.

qualifier quest
Joined
2025-07-06
Posts
62
Location
Edinburgh

Sorry for the newbie question but is this normal during big tournaments? Started using non-GamStop sites last month and my first Mystake withdrawal took 90 minutes. Now seeing all these delay complaints has me worried about where to cash out my Australian Open bets.

Should I be spreading withdrawals across multiple sites or is there a better strategy for avoiding these tournament delays?

chalkeater sarah
Joined
2025-09-24
Posts
92
Location
Brighton

Had almost identical experience with Mystake this week and it's beyond frustrating. Backed Swiatek at +110 for her Tuesday match, tried withdrawing £680 Wednesday morning and didn't see the funds until Friday afternoon - 52 hours total.

The worst part was their support chat giving different explanations each time I asked. First it was "routine verification", then "high volume delays", finally "banking partner issues". Just pick one excuse and stick with it instead of making punters feel like they're being fobbed off.

What really wound me up was seeing my withdrawal sit in "processing" status for 30+ hours with zero updates. At least tell people upfront that Australian Open week means 2-3 day delays instead of maintaining the fiction that it's still a 2-hour service.

Ended up moving my remaining balance elsewhere after that experience. Tournament weeks are stressful enough without wondering if your winnings will actually materialise before the next round of matches starts.